Successful businesses understand that employees are a key asset and their competitive advantage!
Taking care of their people, ie, creating a great place to work, where people love what they do and are appreciated, engaged and productive is their key priority.
Here’s what happens when you invest in your team:
- Increased happiness
- Increased productivity
- Happy clients
- Repeat clients
- Increased expenditure from clients
- New referrals by clients
- Increased profits
Some of the things that happen to you when you personally invest in your team:
- Others step up and your job becomes easier
- Stress and pressure decreases
- Increased happiness
- You have more time to focus on business growth initiatives – working on, not in your biz
- You’ve more time to focus on spending on health, wellness, family, friends, etc
There are so many ways to create a great culture and they don’t need to cost you money! Here are 10 ways to invest in your team:
- Care for your employees – be present, be human, be respectful, be personal – find their inner spark (everyone is different)
- Involve them in the purpose, the vision and mission
- Communicate HOW we are going to do it (biz strategy and plans)
- Communicate WHAT we want to achieve (biz goals) – do it frequently
- Break down biz goals to the employee level so they understand how their personal contribution will be a part of your biz success
- Understand their talents and utilise them – delegate and empower your staff to make decisions appropriate to their role!
- Provide regular feedback – people love knowing how they are going
- Ask for feedback and ideas – your employees are often closer to your customers and processes than you are; you don’t need to be the only one trying to be creative and coming up with ideas for your biz
- Offer flexible work options (the world of work is no longer 9-5pm)
- Celebrate successes, no matter how small – recognition and appreciation of efforts are incredibly powerful
